Joe filed an auto damage claim with his insurer, XYZ Insurance, who committed several unfair claims settlement practices while handling Joe's claim. Which of the following is NOT one of these unfair practices?

Joe filed an auto damage claim with his insurer, XYZ Insurance, who committed several unfair claims settlement practices while handling Joe's claim. Which of the following is NOT one of these unfair practices?



Answer: XYZ Insurance took 11 days to acknowledge Joe's claim and send him all the necessary paperwork. In Alabama, an insurer has 15 days to acknowledge a claim and provide all necessary paperwork to the claimant, so XYZ Insurance was under this threshold with 11 days.

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