If the administrator determines that he or she needs additional information to process a claim, the administrator shall notify the claimant of the request for the additional information within:

If the administrator determines that he or she needs additional information to process a claim, the administrator shall notify the claimant of the request for the additional information within:



a. 10 days after receiving the claim

b. 20 days after receiving the claim

c. 30 days after receiving the claim

d. 45 days after receiving the claim



Answer: b. 20 days after receiving the claim

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