Which of the following statements reflects one of the timeline requirements for handling claims?

a. No investigation of a claim may go beyond 45 working days

b. Insurers must acknowledge receipt of any claim within 15 calendar days

c. Insurers must notify claimants with 45 calendar days as to whether a claim is approved or denied

d. If an investigation cannot be completed within 45 days, the insurer must notify the claimant and explain why

Answer: d. If an investigation cannot be completed within 45 days, the insurer must notify the claimant and explain why

Arkansas State Law

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