Which one of the following concerning claim status reports is true?

Which one of the following concerning claim status reports is true?

A. Claim status reports are not vital to an insurer because the reports are usually read only by insurance department employees.

B. Claim status reports are not vital to an insurer because the reports are used only as a method of illustrating work that needs to be done by the claims adjuster.

C. Claim status reports are vital to an insurer because the reports advise the insurer how the claim is progressing on periodic basis.

D. Claim status reports are vital to an insurer because the reports provide work for the claim representatives, rounding out their written and verbal skills.

Answer: C